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Home / Cookie Policy

Cookie Policy

Most websites you visit will use cookies to help customise your experience. A Cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages are viewed.

Use of cookies on our website

Please see below a list of all cookies we use along with an explanation about them:

First-party cookies

The website utilises several first-party cookies (cookies set by the website itself) to allow for the website to function properly. These can be seen below:

_fp_ref_track   used for referral & UTM tracking
laravel_sessionsession cookie
XSRF-TOKENcross-site request forgery token
_fp_swatch_boxused to store the visitor’s  swatch list
_fp_cookie_consent_banner_closedused to store whether the cookie banner has been closed
_fp_req_cookies_accepted,
_fp_marketing_cookies_accepted,
_fp_marketing_cookies_accepted,
_fp_personalisation_cookies_accepted
used to store whether cookies have been accepted

 

Third-party cookies

The website also utilises multiple third-party tracking scripts and functionality which set their own cookies in order to function. They have been split up into recommended classifications, but these should be reviewed and altered as required.

Necessary cookies
__cf_bm    Placed by Cloudflare when the website has ‘Bot fight mode’ enabled
Performance cookies

The cookies within this section are used to help web site owners to understand how their visitors engage with their properties. Performance cookies collect information and report site usage statistics without personally identifying individual visitors.

_hjIncludedInSessionSample    Placed by HotJar to denote if a visitor has been included in a session sample
_hjIncludedInPageviewSamplePlaced by HotJar to denote if a visitor has been included in a page view sample
_hjAbsoluteSessionInProgressPlaced by HotJar to denote if a visitor is part of an in-progress session
_hjTLDTestPlaced by Hotjar to denote if HotJar cookies can be used across multiple subdomains
_hjFirstSeenPlaced by HotJar to denote if it’s the first time the visitor has seen the website
_hjidPlaced by HotJar to store a unique ID against the visitor     
_gidPlaced by Google to identify website visitors
_gcl_auPlaced by Google to track clicks from Google Ad links
_gat_UA-XXXXXPlaced by Google to persist the Analytics session
_ga   Placed by Google Optimize to determine if a visitor is included in an A/B test
_gaexp   Placed by Google to identify website visitors
_fbpPlaced by Facebook to store a unique identifier

 

Security

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we follow stringent procedures to ensure we work with all personal data in line with the new EU General Data Protection Regulation (GDPR) 2018.

Manage website cookies

We respect your "do not track" browser settings, and block performance and advertising cookies if you have it enabled, but will still store necessary cookies to keep website features working. If you would like to block performance and advertising cookies, click here.

How to manage cookies

Managing your cookies is different depending on the web browser you are using. For full details on how to manage your cookies please follow the instructions from the web browser manufacture directly.
• Google Chrome
• Microsoft Internet Explorer (IE)
• Safari
• Firefox

These links are to third party sites, over which we have no control. No liability can be claimed if they are inaccurate.

Please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.

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You can expect to receive a newsletter from us around once per month and you can unsubscribe at any time.